An item of clothing that you purchased at a store has some issues, and you wish to return it. Write a letter:
- Describing the item in question
- Detailing the issues
- Telling the manager what you expect them to do with it
This is Vikas, and writing this letter to express my sheer annoyance with the first buying experience at your reputed store dwelled in Ludhiana. I am genuinely disappointed with the quality of the shirt you provided at the price of a branded one.
Yesterday was my cousin’s ring ceremony, for the same I bought clothing kinds of stuff from your store a week ago. I bought an adorable shirt which was black in colour with silver embroidery on its back and two pockets at front. I doubted its quality; however, your salesperson convinced me to buy for the sake of a return policy. It cost me around ₹3,000.
Honestly, it is an eye-catchy shirt that made me noticeable in a massive crowd. Although I wear it merely once, after the first wash, its shine goes dull, loses original size and fabrics are damaged. Presently, no one can say it is the same original one. I feel it’s completely unworthy in comparison with the money I paid.
Now, I would like to get a refund or replace it with another worth-taking shirt along with an apology in writing else, and I would take this matter to consumer court as I possess pieces of evidence.
I am sure you will consider this matter a priority.
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