You ordered equipment online. However, when you received it, it was damaged. Send a letter to the manager of the company. In your letter, you should tell:
Giving the details about the equipment
Explain the damage
Suggest what you want the manager to do.
Sample Answer You Ordered Equipment Online
I am writing this letter regarding the Sony TV. Last week on 27th February my father’s I would like to surprise him to give LED TV on his birthday, So, I am more familiar with Noon from last one year but this I had a very bad experience from receiving Damaged LED TV.
I was ordered this TV on the 14th of February on Valentine day. When I received this Sony LED TV in very perfect packing. After Service Man come and installed a TV that time showing black line on the TV screen and it is showing clearly that TV was damage during delivery time.
I would like to request you to replace under warranty card and at the same time, I am expecting the company will give the same model LED TV courier to home address as before I placed the order. I am attaching here a one-year replacement warranty card copy and tax invoice for proof of payment.
Your quick response will highly be appreciated.
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